Privacy Policy

Last Updated: October 8, 2025

1. Introduction Welcome to digitalshovel.com (the "Site"), operated by Digital Shovel ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our Site. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect We collect information to improve our Site and provide a better experience for our users. The types of information we collect include: Usage Data: Information that your browser sends automatically whenever you visit our Site. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. Interaction Data: We may also collect information about how you interact with our Site, such as clicks, mouse movements, and scrolling activity.

3. How We Use Your Information We use the information we collect for various purposes, including to: Provide, maintain, and improve our Site Monitor the usage and performance of our Site Understand how users interact with our Site to improve user experience and functionality Detect, prevent, and address technical issues.

4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Third-Party Services We use third-party services to monitor and analyze the use of our Site. Google Analytics & Google Tag Manager: These services from Google track and report website traffic. Google uses the data collected to track and monitor the use of our Site. This data may be shared with other Google services. You can learn more about Google's privacy practices here: https://policies.google.com/privacy. You can opt-out of having your activity on the Site available to Google Analytics by installing the Google Analytics opt-out browser add-on. Hotjar: We use Hotjar to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.). Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices. You can learn more about Hotjar's privacy practices here: https://www.hotjar.com/legal/policies/privacy/. You can opt-out of the creation of a user profile, Hotjar's storing of data about your usage of our site, and Hotjar's use of tracking cookies on other websites by following this opt-out link: https://www.hotjar.com/legal/compliance/opt-out/.

6. Data Sharing and Disclosure We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates for the purposes outlined above. We may disclose your information if we are required to do so by law.

7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Email: sales@digitalshovel.com

Address: 633 Coronation Drive, Scarborough, Ontario, Canada, M1E 2K4